MIT Sloan Management Review

 

What Quality Means Today

Leadership and management innovation must drive a comprehensive ethos of excellence.

 

Featured Articles

Virtual Workspace Technologies

RESEARCH BRIEF: Emerging technologies enable virtual and distributed teams to communicate —and innovate — more effectively.

Memo to Marketing

Marketing research must become a model for innovation rather than support the mere incremental administration of brands.

In Praise of Cultural Bias

Information and knowledge management models that exclude the influence of national and regional culture seriously undercut their potential effectiveness.

The Roots of Sustainability

The real business case for sustainability requires more radical, fundamental and difficult change than most are ready to consider, but anything less ignores the real problem and may, in fact, contribute to it.

A Matrixed Approach to Designing IT Governance

Throughout an organization, individuals make decisions daily that influence the need for and the value received from information technology. A simple one-page framework can help companies allocate IT decision rights and accountabilities so that individual IT decisions align with strategic objectives.

Getting New Hires Up to Speed Quickly

The key to making new employees productive quickly, known as "rapid on-boarding," is to help them immediately build an informational network with co-workers.

The Entrepreneur’s Path to Global Expansion

As entrepreneurs are considering international expansion earlier and earlier, it is crucial that they structure their ventures to anticipate and mitigate the tensions that can arise from the ongoing need to match perceived opportunities to available resources.

Evolving From Information to Insight

Organizations are increasingly able to gather and process information from a variety of new sources. But competitive advantage will still belong to those who know how to use it.

Managing Your Portfolio of Connections

Traditionally, a company's links to its customers, suppliers and other external parties have been based upon either arm's-length transactions or socially embedded ties. Electronic technologies have enabled a third and more flexible option, dubbed "virtually embedded ties."

The Changing Face of Corporate Boards

Boards in the United States are undergoing reforms in leadership, membership and performance evaluation. But are all the changes for the better?

Should the CEO Be the Chairman?

The practice of separating the two top jobs is common in the United Kingdom and elsewhere, but it is not necessarily an improvement over the U.S. model of combining the two positions.

Are Professional Board Directors the Answer?

Companies that are having trouble filling board positions should consider a new type of director: well-established professionals who devote all of their work, time and energies to corporate board activities.

Will Web Services Really Transform Collaboration?

The benefits of Web services will be profound, but not easily or quickly obtained. Building application-to-application links will require not only excellent technologists but skilled managers and leaders as well.

Achieving the Ideal Brand Portfolio

Many companies' brand portfolios have become bloated and obscured. A five-step approach can illuminate which brands should be supported, retired, repositioned or otherwise honed to bring greater clarity to the portfolio.

 

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